Working with Apty Client
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      Upgrade the Apty Client Version for Extension mode

      Before implementing changes globally or on production for end-users, admins should thoroughly test the version locally or in a lower environment(s) for their systems from the Downloads page.

      PATH : Admin Portal > System Settings > Downloads

      To Upgrade 

      1.  Log in to the Admin Portal
        1. Log in as an admin.
        2. Navigate to the downloads section under system settings system settings.
      2. Choose the version and Download
        1. Select the version you want to upgrade to.
               b.   Click Download for your browser (Chrome/Edge).

      download client

      Note:

      We recommend selecting the most recent version of the client for the upgrade. Apty supports versions up to two releases prior to the current one.

      3.  Add Extension Manually
        1. Manually add the extension to your application.
        2. Thoroughly test the version on your application to ensure a smooth upgrade.

      Note:

      Manually adding the extension for your system will not reflect on other end users' systems.

      4.  Confirm and Upgrade

      • Once you've confirmed the client is working smoothly on the application, you can upgrade your client.

      Note:

      • You can confirm with your Customer Success Manager (CSM) if your client is hosted on Apty's Chrome Store or a partner Chrome Store. If not, your IT admin will need to take care of it.
      • To update the client version for all applications in the tenant using GPO, navigate to Client Version > Select the desired version > Click on Upgrade.
        tenant upgrade
      5.  Seek Assistance if Needed
        1. If there are any issues or you need assistance, contact your Customer Success Manager.
        2. Alternatively, you can contact support by raising a ticket.