Admins should test the version thoroughly locally (or on staging) for their systems from the Downloads screen, before making the changes globally, (or on production) for the end-users, from the Client Version screen.
To Upgrade
1. Login to Admin Portal
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- Log in to Admin and click System Settings.
2. Go to Client Version
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- Navigate to the Client Version section in the admin portal.
- All the applications for the tenant using the injected player will be available here along with their respective environments.
3. Change the Client Version for Each Environment
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- Admins can change the client version for each environment of the application from the dropdown menu.
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- This allows you to test the newer or later versions of the client in the lower environments to ensure a smooth upgrade in production.
Note:
You can upgrade the version of the client for all the applications in the tenant by going to Client Version > Select Version > Upgrade.
4. Manual Testing
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- The client can also be tested by manually adding the extension and blocking injected hook network calls.
5. Seek Assistance if Needed
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- If there are any issues or you need assistance, contact your Customer Success Manager.
- Alternatively, you can contact support by raising a ticket.