The Activities Overview gives you a summary of user engagement and their behavior with various events on your application to assist you in making better enterprise software adoption decisions.
To access your Activities Overview:
1. Login to your Admin Console.
2. Select the application you wish to view the Activity Engagement for.
3. Click the Insights dropdown.
4. Click Activities from the dropdown menu.
5. Utilize the filters at the top of the Engagement page to analyze your Activities data.
6. You can now view the Activities Overview section.
| Activity Name | Title of the activity |
| Average Time | The average duration taken by users to complete the activity, calculated by summing the total time taken by all users and dividing it by the number of users who have initiated the activity. |
| Users | The number of users who have initiated the activity |
| Completion Rate | Percentage of completed activities without errors (compliant given the conditions defined for every event) |
| Completion Error | Numbers of errors while completing the activity |
When you begin an Activity Tracking for a process, but later try to end it without complying with the business' requirements or doing the necessary procedures, the website may display an error and prompt you to follow all compliances before ending the process. The frequency of these errors or the number of attempts to complete the Activity is stored in the COMPLETION ERROR metric in the Admin Console.
The Activities Overview provides a summary of user engagement and, with just a click, takes you to detailed insights for a specific activity, including options to create an Activity Funnel and view detailed event information:
Activity Funnel
The Activity Funnel is a simple way to see how users move through a series of steps in an activity on your app. It shows where users might get stuck or drop off, helping you better understand their journey.
Main Parts of the Activity Funnel:
1. Events: These are the steps or actions users take.
2. Users: This shows how many users start the activity and how many finish each step.
3. Completion Rate: This percentage shows how many users complete each step and the entire process. It helps you see where users are stopping.
To use the Activity Funnel:
1. Select the Activity: Go to the Activities Overview and choose the activity you want to explore.
2. Specify Events: Establish the essential steps you wish to monitor.
3. View Metrics: Check how many users go through each step, the completion rate, and where they might cancel.
Activity Events
Activity Events are specific actions users take during an activity. They give you insights into how users interact with your application.
Main Parts of Activity Events:
1. Event Name: The name of the action.
2. Capture Type: How you track the event - Click/Change/Hover.
3. Completion Rate: The percentage of users who finish the event compared to those who start it.
4. Users: The number of users who triggered the event.