Apty Gazer is one of the components of the Apty Insights behavioral analytics suite. Behavioral data is collected on the event-based level and represents any action performed by the user while interacting with the system (navigating through the site, clicking buttons, selecting options with radio buttons or drop-down lists, entering data into input fields, etc.).
NOTE: Apty Gazer captures strictly user event data during active sessions, it does not collect any user provided information, meaning Apty Insights does not collected, accept, handle, process, receive, transmit any confidential, regulated, personal, private, sensitive, health or credit card information.
General Overview of Apty Insights operation:
This tool is used to define the expected action pattern required to perform some Activity within the hosting application.
Tracks the behaviour of an end user when performing the Activity.
NOTE: No user sensitive data is captured by Apty Insights.
Details covered in this article.
Apty Insights Admin
Apty compares user behavior with the expected action pattern defined via Apty Lens and analyses the application usage to help building effective strategies of system resource expenditure.
How Apty Gazer Works:
Once the Admin user has created the activity that serves as a model of expected behaviour of an end user, Apty Gazer starts to collect information on user's actual behaviour. Apty Gazer is a browser extension installed on the machine of an end user. The only function it is responsible for is waiting for user interaction with system elements (for example, clicking buttons, selecting options, etc.) and recording the order of taken actions.
The following is information collected by Apty Gazer:
All the collected information is passed to the Apty Insights server for further analysis of user behaviour and comparison of actions taken as opposed to the expected user behavior.