Apty Assist Client Installation Alternatives

As of July 2019 letzNav, Inc. has been rebranded to Apty, Inc. Due to this change, the product components have been renamed as follows:

  • letzNav Editor - > Apty Assist Studio, and
  • letzNav Player -> Apty Assist Client.

The apty Assist Client (formerly know as a Player) is a widget that interacts with the hosting application and overlays instructional materials (Workflows, Tooltips, Announcements, etc.) over its surface. This component can be installed on the hosting application in one of the following ways:

  • as a Browser Extension, or 
  • as code snippet added directly to the hosting application.

The following article provides general overview of each method, recommended use cases, and basic installation instructions.


Browser Extension
The apty team supports installation packages for the following browsers:
  • Google Chrome,
  • Mozilla Firefox,
  • Internet Explorer,
  • Microsoft Edge.

This implementation model is applicable when an organization adds instructional elements to the third-party applications, such as Salesforce. In this case organization has no access to the source code of the hosting application and all apty Assist elements are added to the web app by injecting the JavaScript code through the browser window.

When to use:

  • When the instructional elements are added to the third-party application.
To install an extension, go to apty Admin > System Settings > Downloads and select the extension package for the respective browser.
For more details refer to:
Code Snippet

This method is not applicable when instructional material is added to the third-party application; for example, if an organization creates instructional material for Salesforce, only browser extension method is applicable. Alternatively, apty Assist Client can be installed globally for all end users in a couple of simple steps by the owner of a hosting application (and its source code). In this case, apty Assist Client is seamlessly embedded into the functionality of the hosting application, and can be accessed from the browser window without the need to install additional software.

When to use:

  • You are an owner of the hosting application (and its source code).
  • To bypass browser extension installation  for each end user.
  • To avoid keeping track of apty updates.
To get a code snippet and for assistance with installing the apty Assist Client by adding a JavaScript code to your hosting application, contact your Customer Success Manager.


For more details refer to:

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