Once the User Onboarding procedure is created, it is preserved in the system in one of 3 statuses:
If Onboarding is in the Publish state, it is visible in the Assist Client > Onboarding tab of the Production environment.
To check the status of the onboarding procedure:
2. Select the application you are attempting to create user Segments for. For example, in a certain application you expect a certain user group to have access to a specific group of training materials, but not the others.
3. Go to Manage > User Onboarding.
4. Select the User Onboarding procedure you attempt to delete and make sure you change its status to the Draft mode. Click the icon (three vertical dots) to access the Delete option.