Create Onboarding

To create a new Onboarding procedure:

1.   Log into Admin Console.

2.  On the left side panel select the application you plan to work with. The application menu opens.

3.  In the Application menu go to Manage > User Onboarding. The list of previously created Onboarding procedures opens.

4.  At the top right corner of the screen click Add New. The Add Onboarding screen opens.

5. Provide the required information in the General tab.


Provide a unique name of the Onboarding mix of tasks. It is recommended to provide a descriptive name that defines the purpose of the onboarding procedure.

Target Segmentation

If you want this onboarding to be tied to a specific user segment, check the Target to segment box to activate the section below and select all or specific segments to tie this onboarding to them.

6.   In the Add Onboarding window switch to the Tasks tab. 

7.   In the middle of the screen click Add Task and in the drop-down menu select whether a Workflow or Knowledge Content to be added to the Onboarding procedure.

8. Once required Workflow and Knowledge Content is added to the Onboarding procedure, click Add at the bottom right corner of the Add Onboarding screen. Your Onboarding procedure is successfully saved and is available at the Apty Assist Client.

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