The Assist Usage Dashboard gives users quick access to the latest updates on the number of used Workflows, Validations, Launchers, Tooltips, Announcements, Knowledge Center Content, and Content Search and the ratio of completed / accepted / actioned items vs dropped or not accepted ones. Apty provides a general snapshot in the form of interactive dashboards, based on the information collected from the real-time user engagement data.

The Dashboards give insights into usage analytics on the Workflows, Validations, Tooltips, Launchers, Announcements, knowledge Center Content, and Content Search items, which in turn help measure the overall application engagement along with areas where help was accessed.

To access the Apty Usage Dashboard, on the left side bar select the application you are working with, in the opened menu go to Assist Usage > Dashboard

Filtering Dashboard Data

The analytical data collected per each category of instructional materials can be filtered according the following criteria:

  • Segments,
  • specified date range.

Filter by Segments

Dashboard data can be filtered by specific application connected to Apty Assist. Select the Application for which the analytical data should be displayed and click the  (Update)  button to apply the changes to the Dashboard page.

For more details refer to:

Filter by Date Range

Data can be quickly filtered by choosing one of the time interval options at the bottom of the calendar pop-up:

  • Today,
  • Yesterday,
  • Last 7 Days,
  • Last 30 Days,
  • This Month,
  • Last Month,
  • Custom range.

Select the predefined or custom date range and click the  (Update)  button to apply the changes to the analytical data related to this page.

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