Admin Portal: Managing Content

Publishing Content

• What is Publishing?
• Publishing Process: Overview, Publishing States
• Publishing Workflows
• Publishing Frames
• Publishing Knowledge Center

Manage Content

Manage Workflows

• View / Edit Workflows
• Change Status of a Workflow
• Add a Language to a Workflow (Translation / Localization)
• Copying Workflows to Another Application
• Export Workflow as PDF / Video / SCORM / PowerPoint

Manage Validations

• View Validations List
• Add a Language to a Validation (Translation / Localization)
• Delete a Validation

Manage Launchers

• View Launchers List
• Add a Language to Launcher (Translation / Localization)
• Delete a Launcher

Manage Tooltips

• Add a Language to a Tooltip

Manage Announcements

• Add a Language to a Announcement

Manage Knowledge Center

• Add Knowledge Content
• Edit Knowledge Content
• Add Language to Knowledge Content (Translation / Localization)
• Retrieve Permalinks
• Schedule the Knowledge Items Display for End Users

Manage User Onboarding

• What is Onboarding and how is it helpful?
• Create Onboarding
• Edit Onboarding (Add / Remove tasks)
• Add Language Translations
• Status of User Onboarding Procedures

Manage User Segmentation

• What is a Segment and how is it helpful?
• Create Segments (Version 3.x and prior)
• Creating Segments (Version 4.x and above)
• Edit Segment
• User Segmentation for Salesforce Integration

Manage Labels