The following article provides a general overview of how Apty Client can be installed as a browser extension, it’s recommended use cases, and basic installation instructions.
The Apty team supports installation packages for the following browsers: Google Chrome, Mozilla Firefox and Microsoft Edge.
This implementation model is applicable when an organization adds instructional elements to third-party applications, such as Salesforce, Workday, etc.
When should the extension mode be used?
The extension mode can be used when:
- The instructional elements are added to the third-party application.
- More support is required from the customer success team.
To install an extension:
Navigate to Apty Admin > System Settings > Downloads and select the extension package for the respective browser.
For more details refer to: