Workflows consist of step-by-step instructions that guide a user within the application to accomplish a specific goal. Steps content may vary from simple one-line hints (for example, "Enter username") to a more sophisticated instructions that may combine text, hyperlinks and images depending on the complexity of the task.
Workflows are context related and are only offered within the application location they are related to.
When to Use
Workflows are recommended when a user is expected to follow an unfamiliar sequential process (inexperienced user or a rarely used process).
For more details refer to: Creating Workflows